GENERAL TERMS AND CONDITIONS 

To proceed with the procurement of the Products, the / the Customer must be registered on the Web, follow each of the steps of the procedure provided for in the Web and add them to the shopping cart to be generated as they are selecting the products to buy. However, the shopping baskets are not binding on BASKETBALL EMOTION or for the / the Client.

In subsequent recruitment processes, once the / the Customer has already registered, it will only be necessary to provide the email address and password with which you have registered on the Web.

The Client must make diligent use of the credentials and not make them available to third parties, as well as to communicate immediately to BASKETBALL EMOTION the loss or theft of the same or possible access by an unauthorized third party. You must also comply with the rules of use provided in this section: https://www.basketballemotion.com/en/informacioncompra/obligaciones.

The price of the Products will be the one that appears in Euros on the Web and will include VAT and / or, where appropriate, any other tax and / or tax applicable in the territory of application, as well as, where appropriate, any shipping and customs charges duly broken down in accordance with the provisions of the Web: https://www.basketballemotion.com/en/informacioncompra/envio#gastos. In the case of large volume orders, BASKETBALL EMOTION reserves the right to modify the shipping costs of your order depending on the volume of the same, amounts that will be duly notified to the Customer immediately.

BASKETBALL EMOTION reserves the right to make, at any time, the changes it deems appropriate on the amount of the price of the Products. In any case, the price applicable to the contract order made by the / the Customer will be the one that appears at the time of accepting the General Conditions of Contract for the Product selected.

Subsequent to such payment, the / the Customer will receive an email confirming the purchase of / the Product / s along with a copy of the General Conditions of Contract. The Customer may request BASKETBALL EMOTION an invoice in physical support of the contracting of the Product.

Once BASKETBALL EMOTION has verified that the purchase has been made correctly, it will proceed to deliver the Products to the address indicated by the Client in the purchase procedure within a period which, in any case, shall not exceed thirty (30) days from the date of order confirmation.

The Customer may track orders through the tool provided on the Website.

Delivery of the Products shall be deemed to have taken place from the moment they have been made available to the Customer.

If at the time of delivery of the Products, the / the Customer is absent, you should contact the courier company contracted by BASKETBALL EMOTION or Customer Service to arrange another delivery date.

All orders for the purchase of the Products are subject to availability of the same. In case of unavailability of the contracted Product, BASKETBALL EMOTION will inform the Customer and may offer a product of similar characteristics of equal or higher quality, although the / the Customer, alternatively, may cancel your purchase and recover the amount paid as soon as possible.

BASKETBALL EMOTION makes every effort to provide you with accurate and complete product information that is as up to date as possible. Notwithstanding the foregoing, the colour of the products displayed on the Web may vary depending on the characteristics of the Customer's devices. To this end, BASKETBALL EMOTION reserves the right to correct the images of the products when necessary.

BASKETBALL EMOTION will not be responsible for any errors that may occur in the delivery of the Products in the event that the / the Customer has not correctly completed the purchase form enabled on the Web. If there were any incident in the delivery of the Products, BASKETBALL EMOTION will inform the Customer as soon as it becomes aware of it.

The risk of the Products shall pass to the Customer from the time they have been made available and, in the case of their return, shall remain at the expense of the Customer until the delivery of the same to BASKETBALL EMOTION.

Also, BASKETBALL EMOTION shall not be liable for breach of any of the obligations under the General Conditions of Contract by force majeure.

The warranty of the Products sold through the Web will conform to the provisions of current legislation and, therefore, in general, BASKETBALL EMOTION will respond to the lack of conformity expressed by the / the Customer within three (3) years from delivery of the Products.

In particular, if the Product offered by BASKETBALL EMOTION is not in conformity, Customer shall inform BASKETBALL EMOTION as soon as possible by email at soporte@basketballemotion.com and follow BASKETBALL EMOTION's instructions.

The Customer shall at all times follow the instructions of Customer Service and the provisions of the section "Warranties" to exercise the right of warranty.

In case of return of the goods for non-conformity, the cost of return shall be borne by BASKETBALL EMOTION.

The Customer has a period of fourteen (14) calendar days from the date of purchase of the Products to exercise his/her right of withdrawal.

However, it is not appropriate for the Customer to exercise the right of withdrawal in the cases provided for by law, for example, in the case of personalised products or products made according to the Customer's specifications and in the case of sealed products that are not suitable for return for reasons of health protection or hygiene.

To exercise the right of withdrawal, the / the Customer must complete the Withdrawal Form and send the Product to be returned to BASKETBALL EMOTION along with all packaging.

Once the right of withdrawal has been exercised and, in any case, within a maximum period of fourteen (14) calendar days from the date of receipt of the Product, BASKETBALL EMOTION will make the payment to the Client corresponding to the full amount of the purchase of the Product and, where appropriate, delivery costs.

Without prejudice to the right of withdrawal provided above, BASKETBALL EMOTION admits the return of the Products in accordance with the provisions of the Returns Policy.

In relation to personal data provided by the / the Client during the purchase procedure of the Products, BASKETBALL EMOTION, in its capacity as Data Controller, will treat them in order to manage the sale and delivery of the Products purchased through the Web, as well as, where appropriate, to send informative communications to / to the Client by automated custom analysis.

The Client may exercise his/her rights of access, rectification, deletion or other rights by sending an e-mail to protecciondatos@basketballemotion.com.

In the event that the Client wishes more information on the Privacy Policy, he/she can consult it through the link:

The General Terms and Conditions shall be governed by and construed in accordance with Spanish law.

In accordance with art. 14 of Regulation 524/2013 of the European Parliament and of the Council of 21 May 2013 on online dispute resolution in consumer matters, the Client is informed that they can submit their claims to the dispute resolution platform available at the following link: http://ec.europa.eu/consumers/odr/

Likewise, in the event that any conflict or discrepancy arises in the interpretation and / or application of the General Conditions of Contract, the competent Courts shall be those provided for in the applicable regulations on jurisdiction over consumers and users.